THE TIDY TECHNIQUE
Customer Experience Workflow
Inquiry
PLEASE COMPLETE AN ONLINE INQUIRY.
TIDY will be in touch within 24 hours.
Consultation
TIDY WILL SCHEDULE YOUR CONSULTATION AND YOU WILL RECEIVE an email confirmation of appointment time, AS WELL AS A 24 HOUR APPOINTMENT REMINDER.
Booking
AFTER YOUR CONSULTATION, TIDY WILL SEND YOUR FORMAL ESTIMATE, CONTRACT AND INVOICE. ONCE YOUR CONTRACT IS SIGNED AND YOUR INVOICE AS BEEN RECEIVED, TIDY WILL SCHEDULE YOUR PROJECT DAY. YOU WILL RECEIVE AN APPOINTMENT REMINDER PRIOR TO YOUR PROJECT DAY CONFIRMING ARRIVAL TIME AND ANY DAY OF EXPECTATIONS.
Post-Project
YOU ARE NOW TIDY AND YOUR FINAL INVOICE IS DUE.